Payment Terms in Oslo

Clear information for customers and partners.

This page explains the relevant customer information.

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Price basis and online payment

Online tariffs are calculated for the selected standard service, stated quantities and ordinary conditions at the job site. An amount paid or reserved online may be a deposit, mobilisation amount, first recurring period or another agreed part-payment and is not necessarily the final settlement.

If the actual site materially differs from the stated or standard scope and approved additional work, extra time, additional materials or agreed/documented expenses are required, the final amount may change under the agreement and applicable law. Komfortliv will normally explain the price/time effect and obtain approval before substantial additional work is performed. Optional photos may be uploaded in booking for visual assessment.

Payment methods

The payment method shown in Booking becomes part of the accepted order. Eligible one-off private bookings may offer cash on site. Cash is recorded only when actually received and partial cash payments can be registered. Invoice/bank is used where stated, while Vipps is offered when the Vipps integration is enabled.

One-off or recurring service

Where a recurring service is offered, the customer can choose a one-off service at the standard price or an indefinite recurring service agreement. The recurring option gives 15% off the accepted standard price for the first three calendar months; the accepted standard price applies afterwards. There is no minimum binding period, and either party may give written termination notice at any time, effective 30 calendar days after receipt.

Invoices, VAT and approved extras

Private-customer prices include VAT unless clearly stated otherwise. Approved extras and documented pass-through expenses are itemised where applicable. Raw payment-card data is not stored by Komfortliv.

Contact and updates

The applicable source page and customer agreement govern the detailed process. Contact Komfortliv if you need clarification or want to report an issue.

Frequently asked questions

Where can I ask a question?

Use the contact page and include the relevant order or service details.

Can the information change?

Yes. The current published version applies unless an agreed contract states otherwise.

Request an accurate estimate: Send clear photos, access details and the preferred date. We usually reply within two hours during office hours, Monday to Friday, 09:00–18:00.

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